1. Technical Support

How can I reset my password?

In this article, we'll cover how to reset your password to regain access to your account.

Resetting your password is simple! To start, click on “I’ve forgotten my username/password" on the Learning Management System Login page.



Next, type in your username, which is the email address that is associated with your account. Then, click "Continue".



You will then receive the message below. Check the email associated with your account for the email (from system@litmos.com with the subject line: “GoLeanSixSigma.com Password Reset”) to reset your password.



Upon receiving the email, click on the login link provided. Be sure to check your spam/junk folder as these emails sometimes filter there.



The link in the email will redirect you to the Welcome page, where you can now select a new password. Keep in mind that there are password requirements, which include having 8 characters minimum, one uppercase letter, one lowercase letter, one number, and one special character. It's also important to know that your new password cannot be any of your 5 previously used passwords. After selecting a new password, you will be taken to your Dashboard where you can begin your courses.


Happy Problem-Solving!