1. Courses & Projects

Can I see some project examples?

In this article, you can review some success stories that other learners have experienced while completing a project with us.

Below, you can view links about these 7 different project success stories in various industries.

      Manufacturing

When it comes to large equipment purchases, a warranty matters.

The knowledge that customers will be protected from defects is often the difference between winning them over or losing a sale.  But warranty claims can also take a big chunk out of a company’s bottom line – especially if they’re not handled efficiently.

So how does a manufacturer keep its warranty costs under control without alienating its customers? By empowering a community of problem solvers capable of building a culture of operational excellence and continuous process improvement.

You can read the rest of the article here!

      Customer Service

For the typical call center, transfer rates are everything.

That’s because high rates are a sure sign that callers are being shifted to multiple agents and their issues are taking too long to resolve. To achieve the minimal transfer rates that result in greater customer satisfaction, a call center team must coalesce into a community of problem solvers dedicated to cultivating a culture of operational excellence and continuous process improvement.

Our online Lean Six Sigma training makes it easy for organizations to master process improvement and get results. By empowering call center agents to problem solve, GoLeanSixSigma.com’s courses enabled one call center to significantly reduce a lackluster call transfer rate, quickly boost call resolutions, and completely transform its culture.

You can read the rest of the article here!

      Education

Today’s public schools are expected to provide their students with a high-quality education, despite having fewer and fewer resources at their disposal.  Successfully meeting this challenge means every school district must strive to:

  • Reduce waste
  • Streamline processes
  • Build a culture of problem solvers

Our simplified Lean Six Sigma training helps public school systems overcome these obstacles and improve educational opportunities for all.

Lean Six Sigma training enabled Tacoma Public Schools to achieve efficiencies in several key areas, including an 80% reduction in new employee security set-up time.

You can read the rest of the article here!

      Energy

From a quickly evolving power landscape to greater regulatory requirements, Tennessee Valley Authority (TVA) and other electricity providers across the country are being pushed to do far more with far less. 

As resources become limited and obstacles grow by the day, how can these vital suppliers manage to literally keep the lights on while they strive to attain maximum efficiency? They must transform into a true community of problem solvers steadfastly devoted to a widespread culture of operational excellence and continuous process improvement.

Our online Lean Six Sigma training makes it easy for any public utility to reduce costs and improve efficiencies without jeopardizing their core mission. By empowering employees to problem solve, GoLeanSixSigma.com’s courses enabled the TVA to close a substantial budget gap by $21 million.

You can read the rest of the article here!

      Government (IT)

In today’s challenging economy, Government Agencies at all levels are faced with:

  • Improving services they provide
  • Reduced budgets and rising costs
  • Limited time for training and process improvement
  • Doing more with less

At GoLeanSixSigma.com, we make it easy for Federal, State and Local Government to overcome these challenges so that they can better serve their communities by helping their teams become better problem solvers with Lean Six Sigma.

Kern County used Lean Six Sigma to improve their IT Help Desk resolution time by 64%.

You can read the rest of the article here!

  Government (Repairs)

With municipal budgets under increasing pressure and few elected leaders willing to risk a tax increase, local governments must still ensure their citizens enjoy the highest possible level of service. 

So how can any government agency short on resources meet its obligations? By transforming into a community of problem solvers focused on cultivating a culture of widespread operational excellence and continuous process improvement.

Our online Lean Six Sigma training makes it easy for local governments looking to reduce costs, improve efficiencies, and enhance the quality of life for all residents. In fact, our learner friendly & streamlined courses enabled the City of San Antonio to elevate its pothole repair game by 480%!

You can read the rest of the article here!

  Healthcare

Today, the Healthcare Industry is faced with:

  • Reducing wait time and increasing quality of care for patients
  • Changing budgets that cause resources to shift
  • New regulations that require processes to change
  • Limited time for training and process improvement

At GoLeanSixSigma.com, it’s our mission to simplify problem solving to help the Healthcare Industry overcome these obstacles so they can better serve their communities.

Through the use of Lean Six Sigma, King Khalid Military Hospital reduced the number of unnecessary X-Rays for head injury patients by 55%.

You can read the rest of the article here!

 

If you have any other questions about projects or these success stories, feel free to reach out to us at success@goleansixsigma.com.

 

Happy Problem-Solving!