My course is not loading properly. What do I do?
Below are a few things to try that may resolve the issue you're experiencing.
- Use Google Chrome:
- Can you please try using Google Chrome if you aren’t already? This solves most issues people have. Here is a download link for your convenience: https://www.google.com/chrome/browser/desktop/
- Empty your browser cache:
- Alternative options:
- Try an incognito browser
- Ensure that your operating system is fully updated and you are on a high-speed internet connection
- Try another browser/device (desktop/laptop/phone/tablet)
Lastly, sometimes organizations have firewalls enabled that prevent users from accessing our courses. To test this, please attempt to access the course with a different internet connection.